SelectCare

All DCA products are covered under a one-year warranty plan from the date purchased. Once the warranty has expired, DCA offers the following maintenance plans with an optional remote support plan.

Software Updates Only

  • Access to y and z software dates (x.yz)
  • Priority media analysis
  • Priority feature requests for future releases

Full Coverage

  • Access to y and z software dates (x.yz)
  • Priority media analysis
  • Priority feature requests for future releases
  • Hardware replacement in the event of failure
  • Available on-site support

DCA SelectCARE gives you the flexibility to select from a wide array of options for extended warranty support of DCA's leading edge hardware and software products. No matter which SelectCARE offerings you include in your total support plan, they can all be wrapped into one easy-to-understand contract, with one easy-to-understand invoice.

Advantages of SelectCARE

  • More up-time on DCA systems
  • Fewer business interruptions
  • Faster return on investment
  • Software Updates
  • Board Replacements
  • Hardware and Software services on a single contract
  • One invoice for easy reconciliation
  • Price protection and billing options that make it easier to plan and budget services expenses

Additional comprehensive support is available to DCA customers on SelectCARE via the Customer Corner area of this website. Customer Corner includes software downloads, patches, service packs and hotfixes, recent Release Notes, all recent manuals and sales brochures. It is a 24 hour a day location for you to get the latest software or information, when you need it.

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